COUNSELLING
SERVICES
Alcohol and Drugs
Al-Anon Family Groups
Location:
Venue - Uniting Church Community
Centre, Lyttleton Street, Castlemaine VIC
3450
Contacts:
Castlemaine - Dawn
(03) 5470 6774
Pat
(03) 5470 6724
District Representative - Anne
(03) 5433 3369
0408 356 687 Mobile
Alcoholics Anonymous
(Castlemaine)
Location:
Uniting Church Hall, 12 Lyttleton Street,
Thursdays 8.00 pm, Castlemaine VIC 3450
Postal:
PO Box 121,Golden Square, Bendigo VIC
3555
Telephone:
(03) 5470 6723 Brian
Contacts:
Brian
(03) 5470 6724
AA Victoria Central Office
(03) 9429 1833
407 Bridge Road, Richmond VIC 3121
Community Health Centre
(CHIRP)- Alcohol and Drug
Counselling
Location:
13 Mostyn St, Castlemaine VIC 3450
Telephone:
(03) 5479 1000
Contacts:
Reception
(03) 5479 1000
Direct Line (Alcohol and Drug
Counselling and Referral Line)
Telephone:
1800 888 236 24 hour/7days per week
Counselling & Referral
Narcotics
Contacts:
ANONYMOUS DRUGLINE
1800 333 000
Narcotics Anonymous (NA)
Location:
Narcotics Anonymous, St Kilda. VIC 3182
Postal:
GPO Box 2470, Melbourne VIC 3001
Telephone:
(03) 9525 2833 Statewide
1300 652 820 National
Email:
navic@vicnet.net.au
Internet:
http://www.vicnet.net.au/navic
Contacts:
Bendigo Narcotics Anonymous (NA)
Salvation Army Centre 61 -75 Mundy
Street, Bendigo VIC 3550
New Life Program
Location:
Level 3/ 43 Carrington St, Box Hill VIC
3128
Telephone:
(03) 9890 7755
1800 630 010 Freecall -directs to nearest
group
0412 535 302 Mobile
Pharmacotherapy Advocacy and
Consumer Support (PACS)
Location:
128 Peel Street, North Melbourne VIC 3051
Postal:
PO Box 12720, Abeckett Street Vic 8006
Telephone:
1800 443 844 Free Call
(03) 9329 1500 Vivaids
Email:
vivaids@vivaids.org.au
Youth Substance Abuse Service
(YSAS) Bendigo
Location:
Bendigo Community Health Service, 13 -
15 Helm St., Kangaroo Flat VIC 3555
Postal:
P.O Box 1058, Bendigo VIC 3550
Telephone:
1800 014 446 Referral Line Free Call 24
Hrs
(03) 5447 9822
Contacts:
YSAS Head Office
(03) 9425 8881
(03) 9415 8882 FAX
www.ysas.org.au
1/13 Johnson Street, Fitzroy Vic 3065
Crime Victims
Community Legal Centre -
Loddon Campaspe
Location:
29 Queen Street, Bendigo VIC 3550
Postal:
PO Box 432, Bendigo VIC 3552
Telephone:
(03) 5444 4364
1800 639 121
Contacts:
Older Persons Legal Program
Emergency Accommodation and
Support Enterprise (EASE)
Postal:
PO Box 958, Bendigo VIC 3552
Telephone:
(03) 5443 4945 BH
(03) 5443 4844 FAX
Email:
easebend@netcon.net.au
Victims of Crime
Location:
171 Hargraves Street, Bendigo VIC 3550
Postal:
P.O. Box 1121, Bendigo Central VIC 3552
Telephone:
1800 620 542 Bendigo Victims Assistance
(03) 5448 1600
1800 819 817 Victims of Crime Helpline
Women's Domestic Violence
Crisis Service
Location:
Melbourne VIC 3000
Postal:
GPO BOX 4396QQ, Melbourne VIC 3000
Telephone:
1800 015 188 Crisis Line Free Call 24
hrs/7 days
(03) 9373 0123 24 hrs Crisis Line
(03) 9377 9600 Administration
(03) 9377 9601 FAX
Email:
wdvcs@wdvcs.org.au
Internet:
www.wdvcs.org.au
Crisis Counselling
Centre Against Sexual Assault
Loddon Campaspe (CASA)
Postal:
PO Box 78, Bendigo North VIC 3550
Telephone:
1800 806 292 24hr crisis line incl.
weekends and public holidays
(03) 5441 0430
(03) 5441 0429 FAX
Email:
casa@casalc.com.au
Internet:
www.casa.org.au
Child Protection Services -
Human Services Department Of
Location:
Regional Office - Loddon Mallee 74 - 78
Queen Street, Bendigo VIC 3550
Telephone:
13 1278 24 hour service
(03) 5434 5555 Regional Office
1800 675 598 Free Call
Community Health Centre
(CHIRP) - General Counselling
Location:
13 Mostyn Street, Castlemaine VIC 3450
Telephone:
(03) 5479 1000
Contacts:
Reception
More Allied Health Services (MAHS) -
Counselling (Needs GP Referral)
Better Outcomes in Mental Health -
Counselling (Needs GP Referral)
Family Counselling Services
Castlemaine
Location:
Castlemaine Enterprise Centre, 1 Halford
Street, Castlemaine VIC 3450
Postal:
PO Box 564, Castlemaine VIC 3450
Telephone:
(03) 5470 5138
(03) 5470 5119 FAX
Email:
familyss@netcon.net.au
Kids Help Line Australia Ltd
Location:
Suite 9, Lang Business Centre, Black
Street, Milton QLD 4064
Postal:
PO Box 376, Red Hill QLD 4059
Telephone:
1800 551 800 freecall (24 hours)
(07) 3368 3399
(07) 3367 1266 FAX
Email:
counsellor@kidshelp.com.au
Internet:
www.kidshelp.com.au
Lifeline
Postal:
P.O. Box 1164, Bendigo VIC 3552
Telephone:
13 1114 Lifeline 24 Hour Service
(03) 5443 1330 Bendigo Admin
Office
Email:
llcvQ@bigpond.net.au
Internet:
http://www.wesley.org.au
National Disability Services
Abuse and Neglect Hotline
Postal:
Locked Bag 2705, Strawberry Hills NSW
2012
Telephone:
1800 880 052 Free Call
1800 301 130 TTY
1800 555 677 National Relay Service
(02) 9318 1372 FAX
13 1450 Telephone Interpreter
Service
Email:
email@disabilityhotline .org
Internet:
www.disabilityhotline.org
Social Worker - Mt Alexander
Hospital
Location:
Cornish Street, Castlemaine VIC 3450
Postal:
PO Box 50, Castlemaine VIC 3450
Telephone:
(03) 5471 1555 enquiries
Contacts:
Social Worker
(03) 5471 1564
Email: socwork@mtalexhosp.vic.gov.au
Victims of Crime
Location:
171 Hargraves Street, Bendigo VIC 3550
Postal:
P.O. Box 1121, Bendigo Central VIC 3552
Telephone:
1800 620 542 Bendigo Victims Assistance
(03) 5448 1600
1800 819 817 Victims of Crime Helpline
Financial Counselling
Centrelink
Location:
Cnr St Andrews Ave & Lyttleton Tce,
Bendigo VIC 3550
Postal:
P O Box 220, Bendigo VIC 3552
Telephone:
(03) 5430 5899 Bendigo Office
1800 050 004 Customer Relations
13 2300 Financial Information
Service (FIS)
Internet:
www.centrelink.gov.au
Contacts:
Castlemaine office
(03) 5472 4299
CADARG, Uniting Church Community
Centre, 12 Lyttleton Street, Castlemaine
VIC 3450
Financial Industry Complaints
Service (FICS)
Location:
579 Collins Street, Melbourne VIC 3000
Postal:
PO Box 579 Collins Street West,
Melbourne VIC 3000
Telephone:
1300 780 808 National toll free
(03) 9621 2291 FAX
Email:
fics@fics.asn.au
Internet:
http://www.fics.asn.au
St Luke's - Financial Counselling
Location:
Enterprise Centre, 1 Halford Street,
Castlemaine VIC 3450
Postal:
PO Box 23, Castlemaine VIC 3450
Telephone:
(03) 5421 2000 Kyneton office for
appointments
(03) 5470 6266 Castlemaine
(03) 5470 5119 FAX
Contacts:
Counsellor
(03) 5421 2000
St Lukes Anglicare Inc -
Castlemaine
Location:
Enterprise Centre, 1 Halford Street,
Castlemaine VIC 3450
Postal:
PO Box 23, Castlemaine VIC 3450
Telephone:
(03) 5470 6266
(03) 5470 5119 FAX
(03) 5440 1100 Bendigo Office
Contacts:
Administration/Reception Worker
www.stlukes.org.au
Gambling
Gamblers Help Line
Telephone:
1800 244 323 Loddon Campaspe Region
1800 156 789 24 Hour/7days Free
Telephone Service
1800 777 706 TTY
(03) 5434 4300 Bendigo Ofice
Internet:
www.g-line.org.au
Problem Gambling (Counselling
Service)
Location:
Community Health Service, 13- 25 Helm
St, Kangaroo Flat VIC 3555
Telephone:
1800 244 323 Free Call - B.H. (Bendigo
Area)
1800 156 789 24hr Toll Free
(03) 5448 1600 Bendigo contact
Internet:
www.problemgambling.vic.gov.au
Victorian Commission for
Gambling Regulations
Location:
Level 5, 35 Spring St, Melbourne VIC 3000
Postal:
PO Box 1988R, Melbourne VIC 3001
Telephone:
(03) 9651 3333 General Enquiries
(03) 9651 3777 FAX
Internet:
www.vcgr.vic.gov.au
Grief Counselling
Bereavement Support Services
(Castlemaine)
Contacts:
Pastoral Care Coordinator, Mt Alexander
Hospital
Castlemaine District Community Health
Centre Inc (CHIRP) - Generalist
Counsellor
(03) 5479 1000
Clergy
Funeral Directors
Doctors
Community Health Centre
(CHIRP) - General Counselling
Location:
13 Mostyn Street, Castlemaine VIC 3450
Telephone:
(03) 5479 1000
Compassionate Friends Victoria
Inc
Location:
267 Canterbury Road, Canterbury VIC
3126
Postal:
PO Box 171, Canterbury VIC 3126
Telephone:
(03) 9888 4944 Headquarters
1800 641 091 Free Call
(03) 9888 4900 FAX
(03) 5474 2364 Bendigo Group
(03) 5470 6346 Castlemaine Group
Email:
cfriends@ozemail.com.au
Internet:
www.compassionatefriendsvictoria.org.au
Contacts:
Contact for Castlemaine - Matthew Gildea
(03) 5470 6346
0437 749 739 Mobile
Venue: Maternal and Child Health Centre,
Lyttleton Street Castlemaine, 4th
Thursday of Month At 7.30 Pm,
Bendigo Group - Kathy Smith
(03) 5474 2364
Meet 2nd Thursday of Month, South
Bendigo Progress Hall, Neal Street,
Bendigo VIC 3550
Grief, Loss and Bereavement
Counselling
Contacts:
Counsellor - Timothy Adam
(03) 5470 5820 for appointment
0408 176 218 Mobile
Annesleigh Health Centre, 39 Urquhart
Street, Castlemaine VIC 3450
Maldon Hospital
Location:
Chapel St, Maldon VIC 3463
Telephone:
(03) 5475 2000 Enquiries,
(03) 5475 2029 FAX
Email:
maldonhosp@netcon.net.au
Contacts:
Grief Counselling
Pastoral Care Co-ordinator - Mt
Alexander Hospital
Location:
Cornish Street, Castlemaine VIC 3450
Postal:
PO Box 50, Castlemaine VIC 3450
Telephone:
(03) 5471 1555 enquiries
Email:
griefsupport@mtalexhosp.vic.gov.au
Chaplain
Contacts:
Pastoral Care Co-ordinator - Robert Maio
(03) 5471 1542
SIDS and Kids Victoria
Location:
1227 Malvern Rd, Malvern VIC 3144
Telephone:
(03) 9822 9611 Melbourne Office
24 hour service
(03) 9822 2995 FAX
1800 240 400 Freecall 24 hour
1300 308 307 cost of local call
Email:
melbourne@sidsandkids.org
Internet:
www.sidsandkids.org
Contacts:
Bendigo Parents Support Group - Jenny
Dawson
(03) 5447 1722 Home
0408 384 805 Mobile
Victims of Crime
Location:
171 Hargraves Street, Bendigo VIC 3550
Postal:
P.O. Box 1121, Bendigo Central VIC 3552
Telephone:
1800 620 542 Bendigo Victims Assistance
(03) 5448 1600
1800 819 817 Victims of Crime Helpline
Legal Advice
Contact Free Legal Information Services
1800 677 402
Child Support Legal Service
Location:
350 Queen Street, Melbourne VIC 3000
Telephone:
1800 677 402 Free Call
(03) 9269 0408 Child Support Legal
Service
(03) 5441 1155 Visit Bendigo Office
monthly
Internet:
http://www.legalaid.vic.gov.au
Clerk of Courts
Location:
Court House, Lyttleton Street, Castlemaine
VIC 3450
Telephone:
(03) 5472 1081 Lyttleton Street -
Castlemaine (Tuesday/Wednesday) 9.30 -
4.00 pm
(03) 5422 1832 Kyneton,
Mon,Wed,Fri
(03) 5440 4140 Bendigo
Internet:
www.magistratescourt.vic.gov.au
Community Legal Centre -
Loddon Campaspe
Location:
29 Queen Street, Bendigo VIC 3550
Postal:
PO Box 432, Bendigo VIC 3552
Telephone:
(03) 5444 4364
1800 639 121
Contacts:
Older Persons Legal Program
Court Network-
Information,Support and
Referral Service
Location:
565 Lonsdale St, Melbourne VIC 3000
Telephone:
(03) 9603 7433 BH
(03) 9603 7420 BH
1800 681 614 Free Call
Family Court of Australia
Location:
Commonwealth Law Courts305 William
St, Melbourne VIC 3000
Telephone:
1300 352 000
(03) 8600 3750 FAX
Email:
melbourne@familycourt.gov.au
www.dandenong@familycourt.gov.au
Internet:
www.familycourt.gov.au
Family Relationshipa Hotline
Telephone:
1800 050 321
Internet:
www.australia.familyrelationships.gov.au
Federal Magistrates Court
Location:
Commonwealth Law Court, 305 William
Street, Melbourne VIC 3000
Postal:
PO Box 9991, Melbourne VIC 3001
Telephone:
1300 352 000 General Enquiries
(03) 8600 3777 Registry (Family
Law)
(03) 8600 3333 Registry (General
Federal Law)
Internet:
www.fmc.gov.au
Identification (Proof of Age)
Location:
11/121 Exhibition Street, Melbourne VIC
3000
Postal:
PO Box 4304, Melbourne VIC 3001
Telephone:
1800 650 072 Free Call
1300 650 367
13 1171 For photo, Vic Roads 57
Lansell Plaza, Bendigo
13 1832 For electoral enrolment
Internet:
http://www.vec.vic.gov.au electoral
enrolment
http://www.consumer.vic.gov.au Proof of
Age
www. liquor.vic.gov.au
Justices of the Peace of Mount
Alexander Shire
Location:
Justice of the Peace Registry, 7th Floor,
55
King Street, Melbourne VIC 3000
Telephone:
1300 365 567 Provides list of JP's in
local
area
(03) 9603 9090
Internet:
www.justice.vic.gov.au/justices
Lawsons Mc Donald Scott
Waters (LMSW)
Location:
157 Barker Street, Castlemaine VIC 3450
Postal:
PO Box 56, Castlemaine VIC 3450
Telephone:
(03) 5472 1588 BH
(03) 5472 4808 FAX
Email:
lmsw@lmsw.com.au
Mt Alexander Community
Information Centre Inc. (CIC)
Location:
Faulder Watson Hall, 206 Barker St,
Castlemaine VIC 3450
Postal:
PO Box 239, Castlemaine VIC 3450
Telephone:
(03) 5472 2688
Email:
cic@netcon.net.au
Internet:
users.netcon.net.au/~cic
Contacts:
Secretary - Betty Johnson
PO Box 239, Castlemaine VIC 3450
Co-ordinator - Marie Shaw
cic@netcon.net.au
Office of the Public Advocate
(Justice Department of Victoria)
Location:
5th Floor, 436 Lonsdale Street, Melbourne
VIC 3000
Telephone:
(03) 9603 9500
1800 136 829 Free Call - 24 hour Service
1300 309 337
(03) 9603 9501 FAX
(03) 9603 9529 TTY
Email:
publicadvocate@justice.vic.gov.au
Internet:
http://www.publicadvocate.vic.gov.au
www.justice.vic.gov.au
Older Persons Legal Program
Location:
29 Queen Street, Bendigo VIC 3550
Postal:
PO Box 432, Bendigo VIC 3550
Telephone:
(03) 5444 4364 BH
1800 639 121 Free Call
Email:
admin@advocacyandrights.org.au
Internet:
http://www.cvommunitylaw.org.au/loddon
campaspe
Contacts:
Solicitor - Sally Smith
(03) 5444 4364
sally@advocacyandrights.org.au
Outreach Program at CHIRP, 13 Mostyn
St,, Castlemaine. VIC 3450
Privacy Victoria
Location:
Level 11, 10-16 Queen Street, Melbourne
VIC 3000
Postal:
PO Box 5057, Melbourne VIC 3001
Telephone:
1300 666 444
1300 666 445 FAX
Email:
enquiries@privacy.vic.gov.au
Internet:
www.privacy.vic.gov.au
Townsend Wylde Lawyers
Location:
246 Barker Street, Castlemaine VIC 3450
Postal:
PO Box 401, Castlemaine VIC 3450
Telephone:
(03) 5472 5059
(03) 5472 5057 FAX
Email:
admin@townsendwylde.com.au
Internet:
http://www.townsendwylde.com.au
Contacts:
Kerry Townsend Wylde
Victims of Crime
Location:
171 Hargraves Street, Bendigo VIC 3550
Postal:
P.O. Box 1121, Bendigo Central VIC 3552
Telephone:
1800 620 542 Bendigo Victims Assistance
(03) 5448 1600
1800 819 817 Victims of Crime Helpline
Victoria Legal Aid
Location:
350 Queen Street, Melbourne VIC 3000
Telephone:
1800 677 402 Free Call -Legal
Information Line
(03) 9269 0234
1800 254 500 Bendigo Office
(03) 5441 1155 BH. Bendigo
(03) 5441 6595 FAX
Email:
feedback@vla.vic.gov.au
Internet:
www.legalaid.vic.gov.au
Contacts:
Bendigo Office, Legal Aid Victoria
(03) 5441 1155
1800 254 500 Country callers
424 Hargreaves Street, Bendigo VIC
3550
Victoria Legal Aid Online
Telephone:
1800 677 402 Legal advice Free Call
(03) 9269 0120 Melbourne Head
Office
Wade Lawyers
Location:
203 Barker Street (George Clarke Arcade),
Castlemaine VIC 3450
Telephone:
(03) 5472 2133
(03) 5472 1758 FAX
Contacts:
Lawyer - Sarah Wade
Marriage Counselling
Relationships Australia (Victoria)
Location:
46 Princess St, Kew VIC 3101
Telephone:
(03) 9261 8700 Kew head office
Contacts:
Ballarat Office
(03) 5331 1558 phone counselling
by appointment
1800 817 569 To book phone
counselling session
bal@rav.org.au
www.relationships.com.au
116 Lydiard Street, Ballarat VIC 3350
Mediation
Aged Care Complaints
Resolution Scheme
Postal:
GPO Box 9848, In Your Capital City
Telephone:
1800 550 552 Business hours
(03) 9663 4275 FAX
Email:
crs.vic@health.gov.au
Internet:
http://www.health.gov.au
Consumer and Tenancy Advice
Service - Loddon/Campaspe
Location:
Consumer Affairs Vic - Bendigo Office 60
Mitchell Street, Bendigo VIC 3550
Telephone:
1300 558 181 Telephone advice
(03) 5444 2038
Email:
consumer@justice.vbic.gov.au
Internet:
www.consumer.vic.gov.au
Dispute (Mediation) Settlement
Centre Victoria
Location:
Level 4/456 Lonsdale Street (PO Box 4113
Melbourne), Melbourne VIC 3000
Postal:
GPO Box 4113, Melbourne VIC 3001
Telephone:
(03) 9603 8370 Dispute Settlement
Officer
1800 658 528 Free Call for Country callers
(03) 9603 8355 FAX
13 1450 Telephone Interpreting
Service
Email:
dscv@justice.vic.gov.au
Internet:
http://www.justice.vic.gov.au/disputes.
http://www.justice.vic.gov.au/disputeinfo
Family Court of Australia
Location:
Commonwealth Law Courts305 William
St, Melbourne VIC 3000
Telephone:
1300 352 000
(03) 8600 3750 FAX
Email:
melbourne@familycourt.gov.au
www.dandenong@familycourt.gov.au
Internet:
www.familycourt.gov.au
Family Relationshipa Hotline
Telephone:
1800 050 321
Internet:
www.australia.familyrelationships.gov.au
National Disability Services
Abuse and Neglect Hotline
Postal:
Locked Bag 2705, Strawberry Hills NSW
2012
Telephone:
1800 880 052 Free Call
1800 301 130 TTY
1800 555 677 National Relay Service
(02) 9318 1372 FAX
13 1450 Telephone Interpreter
Service
Email:
email@disabilityhotline .org
Internet:
www.disabilityhotline.org
WorkChoices Hotline
Telephone:
1800 025 239 Hotline
Internet:
www.workchoices.gov.au